What do the Vitoconnect LED displays mean?
Connectivity
gray area: Actuation range of the operating button A
current operating status
connection status with WLAN router and Viessmann server
system functions and communication status with heat generator (restart, update, error)
LED | Meaning | Troubleshooting measures |
Lights up white | Operation with connected heat generator: Operation without connected heat generator: | |
LED | ||
Pulsating* green | Internet connection of the Vitoconnect via the WiFi to the Viessmann server is established | |
| Lights up green | ■ Vitoconnect starts | |
| Pulses yellow | Failed to establish connection between Vitoconnect and WiFi router | ■ Check the password during WiFi commissioning. |
| Lights up red | Failed to establish Vitoconnect connection to Viessmann server | ■ WiFi signal strength too low: - Change the installation location of the Vitoconnect. ■ WLAN connection exists, but no internet connection: - Check the internet connection with another participant, e.g. laptop. If no internet connection is possible with other participants either, have the network settings checked by an IT specialist. ■ Restart the Vitoconnect. |
LED | ||
| Lights up green | ■ Vitoconnect starts | |
| Flashes yellow quickly | No connection to the heat generator | ■ Check the plug connections (Optolink, USB). |
| Flashes red | Vitoconnect is ready to be reset to the factory settings (must be confirmed within 5 seconds of activation) | |
| Lights up red | Fault in the control of the heat generator | Observe the message in the ViCare app. |
| Faults without LED indication | ||
| All displays on the Vitoconnect are off | Fault in the control of the heat generator | Check the mains connection and the plug-in power supply unit of the Vitoconnect. |
(*)
Pulsing: The LED darkens once per second.
Flashing: The LED lights up once per second.
Flashing (fast): The LED lights up 2 times per second.
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