Why does Hot Water Optimizer ask me for feedback and what should I do?
Hot Water Optimizer
Hot Water Optimizer is designed to save energy by reducing heating cycles, but only you can say if the results feel comfortable. The AI cannot know if your shower was warm enough. Your feedback bridges that gap, and is essential for personalising your comfort.
When do I get asked for feedback? After turning on Hot Water Optimizer, a feedback section appears two days later and after every change. You get a push notification and an in-app message.
Feedback options:
Everything is fine: Tell Hot Water Optimizer that comfort has been achieved and optimisation can continue.
Water is too cold: Hot Water Optimizer will adjust so water heats up sooner, with the change applied the following morning.
What if "Water is too cold" is greyed out? If this happens, the system has already reached its minimum safe limit. Instead, increase your target hot water temperature. An in-app link will help.
Can I undo my feedback? Yes. Delete your last feedback entry in the Event History. Hot Water Optimizer will revert to the previous settings.
Who can give feedback? Only the account owner can submit feedback.
Hot Water Optimizer requires a Savings Assistant subscription. If you are not subscribed, sign up in the ViCare app to get started.
Please give us your feedback!
Your feedback is very important to us, as it helps us better understand your needs and continuously improve our services. By sharing your experience, you contribute directly to making our solutions more useful and effective for you and other users.
Submit your feedback by clicking the button.
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