I activated Hot Water Optimizer and nothing seems to have happened. What should I do?
Hot Water Optimizer
In most cases, this is normal. Hot Water Optimizer is designed to work in the background with small, gradual steps, so you should not notice a difference in your daily comfort.
Check these first
Open your Event History. You should see an entry from the moment of activation, and the first adjustment the morning after activation.
The feedback section appears about two days after activation and after every change.
Make sure your Viessmann gateway is connected to the internet.
Still no adjustment visible?
If you are unsure, please contact Viessmann support.
Please give us your feedback!
Your feedback is very important to us, as it helps us better understand your needs and continuously improve our services. By sharing your experience, you contribute directly to making our solutions more useful and effective for you and other users.
Submit your feedback by clicking the button.
Error
We are currently unable to process your submit. Please try again later
