ViCare Radiator Thermostat: Reset & Pair Again

If you cannot commission, pair or reconnect your ViCare Radiator Thermostat, restoring the device to its factory settings may help. A factory reset removes the current connection to the gateway and clears all previous settings, allowing you to start the commissioning and pairing process again.

This procedure can be useful if:

• the radiator thermostat cannot be paired with the ViCare system,
• commissioning fails,
• the thermostat was connected to another gateway previously,
• the device is not responding correctly after installation,
• you want to reconnect the thermostat and perform a new setup.

After the factory reset, you can commission and pair the radiator thermostat again as a new device.

Restore factory setting

The factory setting of the thermostat can be done by using factory reset function. The following assignments will be erased:

• The connection to the gateway is removed.
• All error messages and settings are reset.

To perform factory reset do as follow:

• Remove the cover. Take out the battery and press button A.
• Press button A and put the battery back. Hold down the control button A for at least 5 seconds. On radiator thermostat all the display should light up for approx. 2 seconds.  Then the “- -” is displayed. The assembly mode is active. Release the button A.
  
• Close the cover.