Why might the contract period or the status of my active consumption tariff change in the ViCare app when I add a new tariff?
Tariff entry and financial analysis in ViCare
To ensure a complete and clear financial analysis, we make sure that there are no gaps between consumption tariffs of the same type (household or heating tariffs). When a tariff starts, the previous one must be terminated one day before.
To make it easier for you, when you create a new tariff, we automatically terminate the existing tariff immediately before the new one starts. We will also check all other existing tariffs and will notify you in the ViCare app during the tariff creation or editing process if additional changes are required.
