How can I cancel my subscription?

You can cancel your Savings Assistant or Dynamic Assistant subscription at any time through the ViCare app. Simply go to the subscription details screen, click the three dots (⋮), select "Manage", and you will be redirected to Google Play or the Apple App Store, where you can complete the cancellation process.

For iOS users (e.g. iPhone, iPad):

1. Open the ViCare app and log in to your account.
2. Tap on “Discover” and select the subscription you want to cancel.
3. In the upper-right corner, tap the three dots (⋮) and then select "Manage".
4. In the new window, click "Cancel subscription".
5. The subscription details screen will open, showing the remaining term of your subscription.
6. If you wish to reactivate your subscription later, you can do so anytime by clicking "Manage" again.

For Android users (e.g. Google, Samsung, Xiaomi, Motorola):

1. Open the ViCare app and log in to your account.
2. Tap on “Discover” and select the subscription you want to cancel.
3. In the upper-right corner, tap the three dots (⋮) and then select "Manage".
4. A new window will open—choose whether you want to pause or cancel your subscription. To proceed with cancellation, tap "Cancel subscription".
5. In the next window, you can provide a reason for cancellation or skip this step by selecting “Continue”.
6. A final confirmation window will appear—click "Cancel subscription" to finalize the process.
7. The subscription details screen will open, where you can check the remaining term of your subscription.
8. If you wish to reactivate your subscription later, you can do so anytime by clicking "Manage" again.

When will your subscription stop working?

• Monthly subscriptions will remain active until the end of the current billing month.
• Yearly subscriptions will remain active until the end of the 12-months period.