Skip to main content

I can no longer find the QR code for the Vitoconnect. What can I do?

ViCare Control

The QR code is also located in the housing of the Vitoconnect, directly on the circuit board. Disconnect the power cable and USB cable from the Vitoconnect and remove the housing cover. The best way to do this is to pull the housing towards you at the bottom and then lift it off.

        Related Articles

        • What is indicated by the red circle on the temperature tile?

          ViCare Control

          Read more

        • I cannot establish connection with Viessmann servers

          Check the required TCP and UDP ports here to fix the issue.

          Read more

        • ViCare app shows that my smartphone is not connected. What can I do?

          Check your internet connection or flight mode settings.

          Read more