How can I deregister my Viessmann installation or communication module via the ViCare app?

ViCare Control

To deregister your installation or your communication module, please proceed as follows:

  • Navigate to “General” under “Settings” in the ViCare app.
  • Click on your respective installation type under the “Installation” section.
  • Click on the “Deregister installation” button.

or

  • Navigate to “Devices” under “Settings” in the ViCare app.
  • Then click on the “Communication module” button.
  • Click on the “Unregister communication module” button.